Menu
Your Cart

Questions

Frequently asked questions:


How to return items after purchase?


Please contact the in-store WhatsApp in order to clarify the problem and the reason for requesting the return


And if the return request is approved, our team will send a bill of lading for you to send it to us (please review the terms and conditions).


What is the shipping time?


The shipping period varies according to the type of carrier that is determined by the customer and available to him during the order, and it also differs according to the type of region to which he is sent,


In general, the ordering time varies between 2-5 business days.


How long is the warranty?


The warranty period is two years, and the original purchase invoice is required.


What are the application steps?


Step 1

Add some products to the cart.

Click "Add to cart."

Step 2

Pay when product selection has been completed.

Click "View Cart" to view the products that have been selected. You can make some adjustments if needed.

Click "Proceed to Secure Payment" if you are ready to confirm the order.

Step 3

Log in to your Bestways account.

Choose "Sign in" if you have an account on our site.

Or, choose "New Subscription" using your e-mail.

Step 4

Complete shipping and payment information,

Fill in the shipping address.

Determine the payment method.

Choose one of the shipping options.

Coupon code application. (If applicable)

Click "Confirm order."

Step 5

You must fill in the payment information, then press the Continue button to complete the purchase.


Notes:

We will start processing your order upon completing the payment process and an email will be sent to you to confirm the order.

You can check the order status and track the shipments in my orders after logging into your account on our website.


I didn't receive an item, what should I do?

Please contact our customer service team and provide them with your order number, and they will track the order and inform you of the result.


Are new products introduced every period?


We try our best to keep our product up-to-date with all the popular products.


We aim to have the latest products available at Bestways before you find them anywhere else.