Shipping policy
Shipping Policy
- At Bestways, we are committed to delivering your orders quickly and professionally.
1. Shipping Coverage
We deliver across all regions in the Hashemite Kingdom of Jordan.
International shipping may be available upon request under special terms.
2. Order Processing
Orders are processed within 24–48 hours after confirmation, excluding official holidays.
3. Delivery Time
- Amman: Same day or within 24 hours
- Other cities: 1–3 business days
Delivery times may vary depending on location and logistics conditions.
4. Shipping Fees
Shipping fees are calculated at checkout and vary based on location and order size.
Free shipping may be offered during promotions.
5. Payment Methods
We accept multiple payment methods including:
- Cash on Delivery (COD)
- CliQ
6. Delays
In case of delays beyond our control (e.g., weather or courier issues), customers will be notified promptly.
7. Order Inspection
Please inspect your order upon delivery.
Any damage or missing items must be reported within 24 hours.
8. Liability
Bestways is not responsible for delays caused by incorrect shipping information provided by the customer.